Representing the Finest Brands in the Electric
Utility Industry
Bringing Factories and Customers together with Integrity.
Trusted Agents in the
Electric Utility Industry
Since 2013
We balance yesterday’s traditional interpersonal sales techniques with today’s metrics centric business practices. Part good ‘ol boy, part technical expert, and part business analyst – The members of the H&A team use new school data analytics to enhance old school relationships.
Our Services
Transaction Processing – Front-line customer services including quotes management, price verification, order entry, delivery tracking and issue resolution.
Product Specification – Knowing who to talk to and how to craft an appropriate message so that the factory’s value proposition can be fairly reviewed by the utility.
Channel Management – Matching the strengths of the factory with the right distributor partner to maximize the potential for sales.
Mediation – Establishing and maintaining the health of long term partnerships between sellers and buyers.
Trends Analysis – Harvesting, interpreting, and acting on data in order report progress to the factory, say ‘thank you’ to customers for growth, and quickly identify and rectify issues causing spend drop.
Our Core Values
Integrity - Being a rep often means that we are trusted to speak to the customer with the factory’s voice and vice versa. This is a fragile privilege.
Curiosity – The best salesmen love to learn. To do that they ask questions and know how to listen. By listening to the needs of the customer and listening to the capabilities of the factory, they can find common ground for business growth.
Persistence –New products carry risk. Utilities are risk averse. Therefore the vetting process is rightfully thorough. Our people are skilled at encouraging the process to be expeditious without being abrasive.
Humility – As an agent, our role is to act on behalf of others. This is impossible if one is not able to set themselves aside and look to another’s interest above their own.